Hi
Purchased the full version of audiolabel a couple of weeks ago. The first time I installed it, when I tried to launch the program it wouldn't start and just displayed the logo in the center of the desktop. I uninstalled it and installed it again and this time it started ok. The following day it did the same, wouldn't launch with logo in center of desktop. I couldn't see the error code as it was behind the logo. I uninstalled it again and installed it and worked fine but the following day it did the same.
When I start audiolabel this is the information I can get about the problem
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: AudioLabel.exe
Application Version: 6.0.0.3
Application Timestamp: 54c9505d
Hang Signature: 8023
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 2057
Additional Hang Signature 1: 80232835a7416ee62102af916ac33544
Additional Hang Signature 2: fd1f
Additional Hang Signature 3: fd1fc9d4c2b9fbb569c620252c86489f
Additional Hang Signature 4: 8023
Additional Hang Signature 5: 80232835a7416ee62102af916ac33544
Additional Hang Signature 6: fd1f
Additional Hang Signature 7: fd1fc9d4c2b9fbb569c620252c86489f
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
please help me sort this out
Regards