No download link

[D1smith]

Hi ds,
I purchased the full version of AudioLabel and have tried to load this software on my laptop computer. When I try to down load the full version, I get a message stating, "Account Found - AudioLabel Email Sent - Your download link has been emailed to: (My email address)", but I never get the link.

I am using Microsoft Internet Explorer to call up your site.
I have tried to download the software several times.

ds

Hi DS,

The emails are definitelty sent; however, some emails get blocked by spam filters.

Have you checked your Spam/Junk folder for our emails?

[D1smith]

Hi Admin,

The link is not in any of my email folders. I have removed all filtering and re-tried the download... nothing.

Is there some other setting that could be blocking your link?

ds

Hi ds,

It's very possible that Hotmail.com thinks we're spammers and has blocked our email server. This has happened to us before with other companies, although, there might be a fix. I have changed our email system so that all outgoing AudioLabel emails to hotmail.com will use a different email server (the FROM address will be audiolabel@cdcoversoft.com).

Please try having the download link emailed once more using the link below:
https://www.audiolabel.com/full-version.html

Please let us know if you get the download email this time.

Just an FYI - Our company only sends transactional emails, which means emails are only sent went a person has interacted with the website (like an order placed, a forum signup, or a download link email). Emails are never sent otherwise. With that said, if you do find our emails in the spam/junk folder, please mark it as "Not Spam".