I can't save my label

[MAButler20]

After finishing my CD insert label, I try to save it to a folder (This PC>Documents>My Labels>CD Inserts) - I have saved other labels to that same folder before. I get a message that shows the path C:\Users/Xxxx\documents.... & says I don't have permission to save to that location. The message also asks if I want to save to the OS C:/Users/Xxx location instead? I click yes, and save it there. I then navigate to the file and click/drag it to the folder I wanted to save to initially with out any problem. I have checked the permissions on the folder and I have full control. This is the only program that I have encountered this problem with. Any Ideas?